SAP C4C Technical Overview
In the present competitive market, it is imperative to meet client prerequisites and adjust your marketing, sales, and service business lines to give higher consumer loyalty. It is likewise imperative to design a cheap, essential solution that causes an association to accomplish its goals and address client issues in an adaptable situation. SAP Cloud for Customer (C4C) is a cloud solution for managing client sales, client service, and marketing activities proficiently and is one of the key SAP solutions for a deal with the client relationship.
Various organizations have an on-premise solution that includes master data, client and product information, and evaluating data. Points of interest from SAP ECC system is required when openings are won and the sales order is produced.
Following are the key reasons why integration is required with SAP ERP and CRM framework:
• To give an association level solution for all sales, marketing and service exercises including all backups, sales workplaces.
• Many organizations lean toward as SAP Cloud solution for client encounter that causes sales agents to give exceptional client experience and SAP CRM as back-end system to help key exercises.
• An association needs to stretch out existing CRM stage to new clients.
• SAP CRM framework is up and running easily, however, the organization needs to change over to cloud solution for overseeing new deployments and releases.
• To supplant existing cloud SFA solution with SAP Cloud for Customer.
SAP gives standard integration scenarios for integration with SAP ERP and SAP CRM. integration with ERP and CRM is extremely normal.
Integration with ERP
Two simple integration situations that are prepacked with cloud solution are:
• SAP NetWeaver Process Integrator.
• SAP HANA cloud Integration HCI.
SAP HANA Cloud Integration is SAP's cloud middleware that can be utilized for Integration.
It is a cloud alternative for the clients who don't right now have an integration middleware. The integration middleware empowers the customization of the integration as well as the design of new integration situations.
SAP C4C: Mobile
You can get to SAP Cloud for Customer utilizing native apps accessible for mobile devices. There are distinctive native apps for C4C cloud stages. Aside from the native apps, you can likewise get to cloud solution on HTML program utilizing a customer.
SAP C4C: Sales Cycle
In SAP C4C, a sales cycle comprises of every single key movement under the Sales procedure, for example, −
• Sales Order
• Sales Quotes
• Sales Lead
Sales quotes are utilized to offer products to the clients according to particular terms and fixed conditions. A sale quote limits the vender to sell products for a particular timeframe and cost. Sales specialists are in charge of the production of sales quote in an organization.
A sales order is characterized as a record that is sent to the client for a conveyance of goods and services. A sales order is produced when a client acknowledges a sales quote.
A sales order is an interior record of an organization.
Vintage IT Solutions is prominent SAP Online Training Company in USA, UK, and India. This has 17+ years experienced consultant. SAPVITS also provide SAP C4C Technical Online Training which includes recorded video and interactive live demo given by SAP experts and also provide study material, certification material.
In SAP C4C Technical course we are covering SAP C4C Introduction, Introduction to BODL.ABSL, Introduction to UI Designer, Business Configuration, Service Integration, Extension of Standard Business Object, Analytics, Notifications, MASHUPS, Lifecycle Management etc.
SAPVITS has branches in USA (New York, Chicago, Los Angeles, San Francisco, Dallas, Atlanta, Boston, and Washington), UK (London, Manchester, Birmingham, Bristol, and Cambridge), India (Pune, Mumbai, Delhi, Noida, Hyderabad, Bangalore, Chennai and Gurgaon), UAE (Dubai), Singapore, Malaysia, Switzerland, Canada and Saudi Arabia.
We also offer training courses at different locations, such as:
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